Frequently Asked Questions

Orders and Shipping

How long does it take to process my order?

We typically process orders within 2-5 business days.

How can I track my order?

You can track your order by entering your order number and email address on our Track Your Order page.

What is your shipping policy?

We offer free shipping on all orders within the United States. International shipping rates vary based on location.

Products and Returns

What are the ingredients in your products?

We use only natural, high-quality ingredients in our products. You can find a full list of ingredients on each product page.

What is your return policy?

We accept returns within 30 days of purchase for any unused and unopened products. Please contact our customer service team at tom@vital5oo.org to initiate a return.

Are your products tested on animals?

No, we do not test our products on animals.

Account and Support

How do I create an account?

You can create an account by clicking the "Sign In" link in the top right corner of our website and following the prompts to create a new account.